Tuesday, April 2, 2019
The Apple Inc After Steve Jobs Commerce Essay
The apple Inc After Steve Jobs Commerce EssayThe shoot for of this subsidisation and the selection of Steve Jobs case study draw in umteen features of lead theories and plumps connected with Jobs apple or his bank line activity. His loss leading tells over again matchless further amour that nearly sentences succeederful attractions may divide into two camps the consentient world active adore the leader and others endurenot stand him. This sensation is not so unusual as modelling of Marg bet Thatchers political leaders and some an(prenominal) military leaders over the centuries.orchard apple trees success made Steve Jobs a successful leader and the master(prenominal) thing is Jobs in-person creation is Apple. During his time there were Bill Gates and Michael Dell who were incredibly successful in different parts of the IT crinkle, unless Jobs Apple was among the trio brands, al focal points the almost inventive, the idiosyncratic, maybe heretofore the imperturbable brand.By this time, many of us already learned, heard, read and watched slightly Steve Jobs many contri only ifions to the society, his achievements on many accounts. Consumers passions about Steve Jobs and the Apple argon rargon in the business world. In Soho I was passing by an Apple store not spacious ago and found f wiped out(p)ers and hundreds of post it notes from so many expressing gratitude to Steve Jobs. As Mr. Walter Isaacson, his biographer and others kick in pointed out that however, Steve Jobs was beyond perfection. Any management, his leadership and management style, in particular is my main concern. Most of us by this time know that Steve Jobs could be egotistical, autocratic, and harsh. soon enough he was a great leader. So, this overturns some management writers claims and thoughts instantlys business leaders need to be nice, kind, humble (Level 5 leadership), and practice servant leadership?I venture the contradiction about leadership domici liate be clarified by two sets of aspects. One we need to recognize the situational leadership. In some circumstances one style could work properly but that business leader not work in some others at some(prenominal). ambiguity or the surprise matter eer there while claims organism made about the behaviour and the characteristics of the universal leadership. Woking overseas and leading fumble functional global police squads definitely recognize leadership involve to be adapted culture specific. Mr. Jobs leadership not mentioning his genius activities was a rouge part in the success of Apple. If he had used another style, powerfulness not be able to achieve the glorious success at Apple.The other one is apart from arrogance style of Mr. Jobs he had some great executive leaders qualities reverieary, risk taker, emotional st cogency, openness to experience, and exceedingly focused, act or persistent, passionate and positive attitude. Not only he dived into his vision, he made sure companys e re everyyone brought into that created for the company a higher purpose which excited really the company employees. His products and passions of course were legendary in Apple. He established trust among company members not as a come apart but in marketing and product concept.leaders and Organisational Behaviour Issues sectionalization 2Leadership Organisational Behaviour IssuesTo understand the attached case studys signalize aspect module Organisational Behaviour, I surrender through a luxuriant research on Apple Inc. policies, leadership strategies etc.Balanced placard Institute defined the equilibrize scorecard which is a management and intend system used to bring into line business activities to the vision and the organisations strategy, communication theory (internal external) improvement, and against strategic goals monitor organisational performance. Most organisations, to bring heartive tacks use the balanced scorecard. only APPLE INC. d oesnt implement the scorecard for operating alterations but uses for gigantic term performance. It focuses on various categories of measurement in the following lay outFinancial Perspective Sh beholder ValueCustomer Perspective market place trade and customer satisfactionInternal Process Perspective spirit CompetenciesThe Innovation and Improvement PerspectiveThe three wide-ranging Organisational Behaviour aspects have been taken i.e. Leadership, Motivation, and careen concern to identify whether Apple Inc. is following a good strategy or any possibility of improvement or any requirement of complete change. Especially the focus is much or less orbited around the Apple Inc.s CEO Steve Jobs throughout the report and the route he be able to manage and motivate the Apple Inc.s employeesLeadershipThrough the case study and because of Steve Jobs I deeply researched and found on crisis moment Apple called him and simply Steve Jobs turned the things around and in like mannerk the organisation at transgress level, honestly I got charmed by this man. His leadership styles sets for everyone example, he is visionary and transformational leaders role model. For example the price of Apple share 2% beastly on Steve Jobs illness rumour in 2008.Because of some power struggles internally, Apple forced Steve to leave his job in 1985 and aft(prenominal) that nearly one decade Apple was in serious crisis. In 1996 financial losses was reaching $81600000 and in 1997 it was $1 billion and preferably of $70 per share (1991) it became $14 per share. In 1997 March offspring circumstance Magazine described Apple asSilicon Valleys paragon of impaired management. (Woods, 1997).Later Apple appointed Steve Jobs as the CEO and everything exited changing even Apple is much ahead than rivals HP, Dell, Microsoft etc. and posited or ranked sixth in the list of reputable companies.In spite of his all achievements, Steve al miens been encircled with arguments. Be grimace the concern of the products of Apple, he is looked up as a business idol. Transformation leadership consists of personal magnetism, pauperization (inspirational), stimulation (intellectual) and consideration (individual). every(prenominal)body knows that Steve Jobs had these all qualities take out the last one consideration (individual). He had a perfection achieving phenomenal hunger and acted as a one man army to ameliorate computing system. From his past as well as the past of Apple we can see his greatness. Todays the digital image of the society is enhanced by the Apple i.e. Steve Jobs. During 1985 to 1997, success fully he transformed Pixar into a successful speculation. more(prenominal)over lack was Steve Jobs liked secrecy. Apple builds trust but never talked about their forthcoming products. They al itinerarys talked about their achieved things and this behaviour effects a grapple to the Apple Inc. employees. His arrogant and top-down approach is not going to work accor ding to William C. Taylor (Harvard worry Review, 2009)With an excellent speech ability and superb enthralling influence over the audience and his employees, Steve Jobs is a very mighty magnetised leader. He made his employees enthusiastic by the magnetic power and positive(p) customers to buy Apples products. Apart from his charismatic power he is also know as devious, rude and corrupt. He did not respect individual, employees scared him, though its perfection quest but still shows his consideration for individual is low to some extent. He made his employees better but not to be easy on them. Survey in 2008 shows that employees were not enough satisfied with their bonus and compensation level but they had towards the products and the policies of the company full passion. Steve Jobs awesome qualities of charismatic power, Apple outperformed others primarily in the business market. though charismatic leadership power matched with him but his individual consideration does not g o with him. In this respect my doubt goes whether Steve Jobs is a charismatic leader or a own(prenominal)ised leader more.MotivationThe purpose and direction of dribble is the psychological process which is referred by the Motivation.An organisation will be benefitted if the employees are motivated by effective productivity though its a very complex task as pauperism makes on changing. In 2010, Glassdoor results show clearly that Apples employees are respectful to their old geezer and are motivated. A few years beforehand and the present Apple if compare, anyone can good cause that Jobs was outstanding to get his employees commitment properly that proved Apples employees motivation. When excellence anticipate accordingly employees need not be told anything utter by Steve Jobs in 1989, initially needs to coach them.The motivation model of the Maslows power structure of needs (1943) describes that the needs can be classified into these stages (including last need cosmos b asic need most).SELF ACTUALISATION Doing what best you can doESTEEM NEEDS Self-respect and respect from othersBELONGING Acceptance and existence part of somethingSAFETY NEEDS Physical and Psychological security physiological NEEDS Hunger, Thirst, Rest etc.Esteem , Belonging and Self recognition needs are as highlighted is that according to me, these are the underperformances in the Apples motivation level for employees. Apple never put hard gear on the employees motivation as they never knew what company coming up with next. They are restricted to go from one department to another by development electronic badges as terrorists. Jobs kept software and hardware department discriminate and set in different buildings. Steve Jobs al ship carriage looking for perfection, a notorious manager, instead of motivate he used his stick. This definitely is not followed the Maslows hierarchy of needs.Steve Jobs was an autocratic as he wanted mass to listen to him. Though innovation is part o f the involvement of the employees but this theory had a doubt on Apples innovation. Definitely it conflicts with the Self Actualisation Stage of Maslows hierarchy.In 2006, Roderick Kramer wrote for Harvard Business Review, a certain degree of forcefulness might prove to be useful when it comes to handling intractable problems. So, Steve jobs always worked on his own way and delivered fabulous results does not mean that his ways is the the right way way. Because its not about Steve Jobs, its the uncertainty about Apple Inc. So, therefore the way Jobs worked is not the right way. According to an insider Steve was acute with his employees, made them cry but also most of time he was right. His viewpoint was exceptional and he had no prat rule, he was tyrant in his workplace but if employees not fully pleased then things not going to work same way in future.Change ManagementThe development of an organisation depends on Change Management, a set of behavioural science-based theories, v alues and strategies. It is not an easy job. W Pasmore in 2010 said that many leaders failed to make operating and tiny changes to led the organisation. Apple like many other big companies gained ascendency in this matter. Not only Apple Inc. comes up with new and in advance(p) technology but also the implementation of the financial figures of them vastly evaluate all over the world. Steve Jobs has many reasons to be successful in change management and out of those understanding and anticipation of customers requirement most.Change Management helps an organisation to take from one level to the next level by treating Employees as Focus Group. Steve doesnt rely on focus groups, instead he is a steady believer that customers themselves dont know their requirement. Without asking them he has a strong understanding ability and can anticipate his customers call. So he treats as focus group his own employees and without any customer intervention makes the decision. By giving such huge importance to the employees, the employees themselves feel a part of the change. Thus he gains the employee loyalty very easily. The products like iPod, iPhone, and iTunes are great examples that prove his expertise in understanding the customer needs.Every individual thinks own way differently and has got own different insights and assertiveness in life. So, therefore, its not possible to get 100% support from all the employees. Rather, to accept and adapt to change, they need to be motivated and inspired enough. Jobs chooses team members by selecting multiplier factor of excellence. He believes that the extraordinary designers, engineers and managers are not only better than the good ones by 10 or 20 % but 10 times better. He feels that outstanding products come from their contributions.Eliminating idolize of Change Over time, Steves leadership has made the organisations mantra, together with its distribution and rail line partners. While iTunes launch, people thought it might change the entire melody industry. With the charismatic ability Jobs eliminated the fear of change, and they achieved their 100% contribution and iTunes in the music industry made a revolution.Managing Changes in Distribution Strategy the whole distribution strategy might be disrupted at time by the innovation and Apple faced the problem on their iPod submission time. They made good relation with big box stores like Wal Mart, fundament etc. before introducing them in the consumer electronics industry. For distributing digital music iTunes also create a complete new distribution strategy successfully and thats the way Apple overcome the changing problem in distribution strategy.analytical Framework and evaluationSection 3Analytical Framework EvaluationMost business leaders abide to touch the level Steve Jobss did before he died in October 2011. He is the legendary visionary player one in a century. He is a dynamic and controversial leader and his success totally relied upon his innovation capabilities. During time the legacies left by many other protruding leaders become clear. However, we already by today have tremendous clarity of Jobss leadership. Because of the masterful biography of Walter Isaacson, we know that Jobs act former CEO of CNN and managing editor of meter Isaacson, for five years (Jobss stopping point example in the book first among many), and then of course a much rarer incidence giving a free hand to him, lustrous Its your book. I wont even read it.Certainly Steve Jobs was a intractable and ambitious leader, and his innovation, commercialization and services to the society through Apple Inc. changed the way of life styles of many of us and developed truthfully great ways for computing, publishing, movies, music, and mobile telephony industries.His way or style of leadership is complex, risky, committed and charismatic to convince customers and employees on his aspiration. Though he is greatest business executive of the era but he was critical, tyrant one. all too ofttimes he was the antithesis of the servant leader model popularized in the mid-nineties (the giving, caring organizational mentor who in many ways contrasted with the champion model of a century prior). Not only at Apple Inc. but at NeXT and at Pixar, he seeded powerful culture. He created a place where motivated people make great products.He had fascinating and perplexing leadership. Personally and professionally he fell in and out of love with people easily. Because of his great talent he created extraordinary skilful organisation but he missed many peoples potential contribution. In question of teamwork, he always challenged to do beyond the possible. So, a few strong people cope with this challenge to keep remain the pride but many others usually become frustrated. In a way this is a loss of encouragement and emotional effect as the theme comes up A players and B players.Then the misrepresenting costume of Steve Jobs in reality for fulfil ling his purpose together with the intolerance, condemnation, and unfriendliness that often accompanied it. In one sense Steves version could create a compelling vision of what might be. Could observe his fostered cultures at his company Apple Inc. even though he was not with Apple for 10 years but his cardinal essence of the culture which he had established somehow stayed alive. But on another sense, Steve Jobss criticism, unfriendliness and arrogance could be extremely estranging, which actually shattered his credibility, curiously the way he used it to terminate a hopeful characterization or a determination as a piece of crap.The way Apple Inc. worked on last decade was a way to pop off a company. It successfully did everything because of Jobs extraordinary talent at foreseeing and providing revolutionary products and services. His ability to originate for his customers in a way few leaders had done before obliged as a liniment to his bad-tempered personal style.There will be really few countable top leaders who pay much aid on design period and other things of products as Jobs did. Without counting cost efficiency or gross revenue volume or even the profit, Steve Jobs always measured the consumer appeal, functionality and simplicity of products. That attention was the vital part of his organisation Apple Inc.s strategic and marketing capabilities. Steve Jobs was kindred Walt Disney and Edwin Land an entrepreneurial leader in these respects and he prize both of them.Jobs without any hesitation always declared that without showing what they want, customers do not know their requirements. Indeed, not infallible but he signally was able to develop products that consumers would buy and enjoy, as well as the self-reliance, audacity, and intake to bring them to life. According to Isaacson, a blue collar mechanic and his foster father Jobs genius for imaginative leaps that were instinctive, unexpected, and at times magicalTime goes on and Steve Jobs beca me a better leader of people. Though he never liked to live on his own shortcomings, Isaacson in 2007 quotes a contention revealing a somewhat unenthusiastic, even concealed sense of an imperative mood flaw. Because Steve Jobs and Woz were not good enough in making partnership with people but based on doing the whole banana they started the company, he said of Apples design philosophy. Only God knows if he could have some more time, he might be able to less the gap inconsistency between his leadership DNA and the Apple Inc.s one.Conclusion and RecommendationsSection 4Conclusion RecommendationsIf consider the Apple Inc. financial results then people might remark that most of the things in the company are going preferably well. But the above entire analysis explains that a lot of loopholes are inside the functions of Apple Inc. which have need of a subterranean thought. All over the world millions of people were considering Steve Jobs as an idol but side by side his attitudes, a rrogance or behaviours questions straightway whether he can be symbol as a transformational leader truly or should level him as a personalised leader. Definitely if someone think that Apples innovative products are a result of employee involvement and motivation then the idea is totally wrong. After getting the critical analysis of the motivation levels according to the Maslows Hierarchy of Needs help, it could be easily explainable that the sequentially described top three needs levels go uncertain in Apple employees case. But there is no doubt on the question that Apple has mastered in the concept of change. Whether it is about training the employees for change or it is about managing the changes in distribution strategy, Apple has successfully managed changes both within as well as outside the organisation.My recommendations to the company, particularly to Steve Jobs, areNo wonder apple has no match in its innovation. But things can further improve provided that employees are giv en more liberty to express their thoughts. Moreover, if instead of Stick, Jobs can manage with some positive motivation, it can do wonders for the company as uttermost as employee loyalty is concerned.Steve Jobs, undoubtedly, is a fantastic charismatic leader. The analysis in the report clearly shows that the charisma of Steve Jobs has single handed taken the company to such heights. But Apple needs to think beyond Steve Jobs. The company should start focussing more on its future, for which it is really important that the other members of the organisation also start scratching their heads and reduce their dependency on one man. According to The June 11, 2012 issue ofFortune, at present the employees of Apple Inc. seems more than satisfied with Mr. Cook who often sits down with the Apple employees randomly at lunchtime whereas typically Jobs dined with his design chief. Employees used to loved, admired and feared Jobs but the way Cook treating his employees is the way employees exp ect to interact with their CEO.According to a University of Iowa study one statement easily can be perceived for Apple Inc. that no co-worker or colleague would be supportive or friendly with an abusive or critical boss like Steve Jobs, they will tolerate the behaviour of the boss as long as he is productive. At present all over in North America, current and aspiring executives either quoting what Steve Jobs said, but would urge others by criticizing them by the caution that Steve Jobs wouldnt do that. One thing is for sure, bringing up the next generation of leaders to emulate Steve Jobs leadership style will take our organizations, if not our society, backwards. Interestingly, Jobs may not be the incarnation of an effective leader in a way, he was far from being a conventional text-book example. Nevertheless, his captivation, self-confidence and thirst for work outshine all his imperfections, making him one of most successful CEOs of the decade.
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